Precruitment - Recruitment Agency Cairns & Brisbane – Cairns QLD

$70,000 - $80,000 a year

Permanent

16h ago , from Precruitment - Recruitment Agency Cairns & Brisbane

The role requires you to have at least a relevant AQF or equivalent Certificate IV and at least 12 months of relevant work experience

The position will require you to perform the following tasks;

- Lead, supervise and train front-of-house staff, including induction, ongoing coaching, and ensuring required competencies are met.
- Provide hands-on support with customer service, food and beverage service and cleaning duties
- Ensure all guests are greeted and served in a professional, timely and friendly manner.
- Perform daily cash handling tasks, including till reconciliation, float management, and end-of-day reports.
- Check and receive deliveries, ensuring the correct quantity and quality of stock received.
- Respond to customer complaints or concerns professionally and escalation when required.




- Assist with shift planning by identifying staffing needs based on expected customer volumes.
- Report any equipment faults, maintenance needs, or workplace hazards to management.
- Ensure food handling and hygiene procedures are followed by all team members.
- Encourage a positive, team-oriented working environment and lead by example during busy periods.
- Outstanding customer service and guest engagement skills
- Solid leadership skills with the ability to lead by example
- Effective conflict resolution and problem-solving abilities
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment while maintaining attention to detail

SALARY

The salary offered will be $70,000 to $80,000 per annum, negotiated based on your experience.

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