Job Description

We're on a mission to become the best specialist lending company in New Zealand and Australia, and we're looking for ambitious, driven people to help get us there.

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We've got bold goals and a clear vision for the future. That means exciting opportunities for those ready to champion new ideas, challenge the status quo, and grow alongside us.

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If you're hungry to make an impact, thrive in a fast-paced environment, and love turning ideas into action – you'll feel right at home here.

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This is not a traditional QA role.

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We're looking for someone who combines strong fraud expertise with a solid understanding of quality assurance and lending operations. This is an opportunity to help shape a growing fraud function at a critical stage of its evolution. With strong foundations already in place, you'll have the freedom to build on what's been created, introduce new ideas and make a genuine impact across the business.

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As BFS continues to grow and expand into new products, you'll play a key role in strengthening fraud prevention, detection and quality assurance capabilities. Working closely with an experienced leadership team, you'll have the chance to influence change, drive continuous improvement and build a function that grows alongside the business.

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You'll have the opportunity to build, lead and influence how fraud prevention and quality assurance evolve across the business, while driving a culture of continuous improvement that strengthens controls, protects customers and supports sustainable growth.

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This role will evolve a lot over the first 12-18 months, with genuine scope to grow as the business expands into new products and markets.

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What you'll be doing:

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- Lead Avanti's fraud detection,



prevention and response activities across the end to end lending lifecycle
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- Identify emerging fraud trends, investigate suspicious activity and implement practical solutions to reduce risk
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- Develop and enhance fraud reporting, insights and controls that support better business decisions
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- Drive fraud awareness across Credit, Settlements, Distribution and other key business areas
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- Conduct targeted quality assurance and hindsight reviews to ensure lending decisions align with policy and risk requirements
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- Create and deliver a business wide continuous improvement programme that strengthens processes, controls and customer outcomes
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- Identify control weaknesses and implement improvements that reduce fraud exposure and operational risk
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- Partner with stakeholders across lending, risk and compliance to embed better fraud prevention and detection practices
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- Stay ahead of industry fraud trends and introduce cutting-edge approaches to protect the business
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What we're looking for:

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- Strong fraud management experience within lending, banking or financial services
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- A practical understanding of fraud prevention, detection, investigation and control design
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- Experience working with QA, audit, hindsight review or assurance frameworks
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- Knowledge of fraud monitoring tools, reporting and risk management processes
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- Experience with fraud reporting platforms such as Protecht and industry fraud intelligence solutions
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- The ability to influence stakeholders and drive meaningful change across a business
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- Strong analytical skills with the ability to turn insights into action
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- Experience within consumer lending, asset finance or broader credit environments
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- A hands on approach with the confidence to build and shape a function rather than simply maintain one
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If you're someone who enjoys creating, improving and challenging the status quo, and you want the opportunity to build something rather than inherit a finished product, we'd love to hear from you.

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Even as we scale, our values remain our compass:

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* People First: We care deeply – for our team, our customers, our partners, and our communities. This is a place where you're supported to show up as yourself and do your best work.

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* Relentlessly Helpful: We roll up our sleeves and make things happen. Whether it's helping a customer, an introducer, a teammate, or your own career, we're here to make the impossible possible.

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* Do What's Right: No shortcuts. No ego. Just doing the right thing, every time. Trust and transparency are at the heart of how we do business.

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We're building a workplace where people are challenged, supported, and inspired to do their best work – because when our people thrive, so does our business.

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At Branded Financial Services, you'll be joining a team that's as ambitious as it is grounded in purpose. We're not just growing fast – we're growing to be the best.

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Come be part of something that's making a real difference.

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📌 Fraud & Quality Assurance Manager (New South Wales)
🏢 Avanti Finance Group
📍 New South Wales