Harbourtown Shopping Centre, Harbour Town Dr, Biggera Waters QLD 4216, Australia
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Gold Coast QLD, Australia
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Posted Monday 20 July 2026 at 2:00 pm
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Position Purpose
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As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture that prioritises succession and retention.
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Responsibilities
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- Create and maintain a people first culture that values development, collaboration, transparency, and open communication.
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- Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
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- Provide regular and effective feedback that prioritises professional development and internal progression in a qualified and people first manner.
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- Ensure team is delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
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- Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
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- Support the Store Manager to plan and execute VM guides to the VM guideline standard.
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- Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
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- Serve as the primary point of contact and manager on duty on Store Manager's RDO and Annual Leave.
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Benefits
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- A fun, inspiring and challenging environment.
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- A rewarding incentive program like no other retailer.
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- Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
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- Mentoring, training, and development to support you on this journey.
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📌 Assistant Store Manager - yd Harbourtown DFO (City of Gold Coast)
🏢 Yd. Pty
📍 City of Gold Coast
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