Job Description

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- This is a 12-month contract position, located in Sydney
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- Role is to work for a global payment scheme in the Data & Services Team
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- Q Research Software or similar is highly desirable
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- 2-4 years research experience, ideally in a research agency
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All About Us

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The Data & Services team is a key differentiator for the scheme, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data driven information and risk management services.

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While specializing in the payments industry, this team also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

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All About the Role

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The Research Center is a new capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations. This capability augments traditional areas of strength.

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In this role, we are looking for someone who can confidently oversee and support research projects from start to finish, collaborate seamlessly with clients and vendors, and deliver high-quality, actionable insights through thorough data analysis and reporting.

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Your responsibilities would include:





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- Manage and coordinate research projects, including primary and secondary methodologies, while ensuring timelines, budgets, and quality standards are met.
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- Aggregate and analyze data to deliver clear, actionable insights through client-ready reports and presentations.
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- Collaborate with clients to understand their needs and provide tailored solutions, while effectively managing vendor relationships for timely and accurate project delivery.
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- Ensure the preparation and delivery of high-quality research materials with a focus on accuracy and consistency.
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All About You

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2-4 years of experience in managing end-to-end research projects, including primary research (focus group discussions, in-depth interviews, survey development and analysis, and other quantitative techniques).

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Experience managing and collaborating with third-party research vendors, maintaining an ongoing understanding of current issues, and proposing and taking appropriate action.

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Ability to synthesize and analyze information to deliver meaningful conclusions and actionable recommendations.

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Ability to prepare insightful presentations by aggregating data from various sources.

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Robust business writing skills, with the ability to create client-ready materials.

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Proficient in coordinating, preparing, and ensuring the timely delivery and accuracy of research projects, materials, and reports.

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All About Your Education & Skills

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Proficiency in Q Research software or similar tools is highly desirable.

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Advanced skills in Word, Excel, PowerPoint are essential; familiarity with project management tools is preferred.

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Prior experience working in a research agency is strongly preferred.

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📌 Research Consultant (New South Wales)
🏢 PayTech Nexus
📍 New South Wales