Hughes Family Dental is seeking a dedicated and organised Dental Receptionist/Management professional to join our team in Bundaberg, Queensland. This is a Casual / Part-time / Full-Time position (dependant upon applicant) that offers the opportunity to be the welcoming face of our practice whilst taking on key administrative and management responsibilities. You will play a vital role in ensuring our patients receive exceptional service from their first point of contact, whilst supporting the smooth operation of our dental practice. Approximately 30-40 hours per week for the right applicant.

What you'll be doing

- Managing patient appointments and scheduling to optimise practice efficiency and patient satisfaction
- Greeting patients in a warm and professional manner, creating a positive first impression of Hughes Family Dental
- Processing patient payments, managing invoicing and maintaining accurate financial records
- Handling incoming calls and enquiries with professionalism and courtesy
- Maintaining patient records and ensuring confidentiality in accordance with privacy regulations
- Coordinating communication between clinical and administrative staff to ensure seamless patient care
- Assisting with practice management duties
- Supporting the dentist and clinical team with administrative tasks as needed
- Providing general administrative support to ensure the practice operates efficiently

What we're looking for





- Excellent organisational and time-management skills with the ability to manage multiple tasks simultaneously
- Strong communication skills, both written and verbal, with exceptional customer service abilities
- Proficiency in computer systems and dental practice management software
- A professional and friendly demeanour with genuine passion for patient care
- Ability to work independently and as part of a team in a fast-paced environment
- Reliability and commitment to maintaining confidentiality and professional standards
- No experience required in this role but the ability to learn quickly and adapt necessary is important

What we offer

At Hughes Family Dental, we value our team members and are committed to providing a supportive and collaborative work environment. We foster a workplace culture built on respect, teamwork and a shared commitment to excellence in dental care.

About us

Hughes Family Dental is a trusted dental practice serving the Bundaberg community. We are dedicated to providing comprehensive, high-quality dental care in a welcoming and patient-centred workplace. Our team is passionate about helping patients achieve and maintain excellent oral health, and we pride ourselves on delivering exceptional service with a personal touch. We believe in creating a positive experience for every patient who walks through our doors, and our team plays a crucial role in achieving this goal.

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📌 Dental Receptionist/Management role (Bundaberg Central)
🏢 Hughes Family Dental
📍 Bundaberg Central