Job Description

Overview

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Join to apply for the Senior Client Growth Manager role at Ampersand.

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A leading professional services firm is seeking an experienced Senior Client Development professional to play a pivotal role in advancing its client-focused strategy.

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- Sydney, Brisbane or Melbourne location
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- Join a high-performing team and help shape the approach to client development
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- Flexible working environment
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This high-profile position sits within a top-performing and well-regarded business development, marketing and communications function at one of Australia's most highly sought-after professional services firms.

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This role is instrumental in driving a culture of client-centricity by coaching stakeholders, embedding best practice, and building internal capability around client development. Working closely with partners, client leads and business development professionals, you will lead a range of strategic initiatives designed to enhance client relationships, drive growth, and elevate the client experience.

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Key Responsibilities

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- Lead multiple client engagement programs across key client and prospect portfolios
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- Coach stakeholders across all levels of the firm to build capability in client conversations, planning and growth initiatives
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- Develop and implement toolkits, frameworks and processes to enable sustainable client development practices
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- Facilitate and manage structured client engagement meetings, including agenda setting,



follow-up and tracking of outcomes
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- Partner with BD and Client Managers to uncover growth opportunities, ensure accountability and measure progress
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- Design and deliver internal training, toolkits and resources to upskill teams in client development
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- Contribute to broader client development strategy, including value proposition development and go-to-market plans
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About You

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- Extensive experience (ideally 10+ years) in senior business development or client development roles within a professional services workplace (accounting, consulting or legal preferred)
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- A strong track record of influencing senior stakeholders and coaching teams to embed client development strategies
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- Excellent interpersonal and communication skills, with the confidence to challenge thinking, guide conversations and align diverse views
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- High emotional intelligence and a collaborative working style
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- A strategic, structured approach to building internal capability, enabling others to drive client outcomes effectively
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This is a fantastic opportunity to drive impact across a national platform and be part of a collaborative, flexible and forward-thinking team.

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Seniority level

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- Mid-Senior level
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Employment type

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- Full-time
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Job function

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- Marketing and Business Development
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Industries

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- Professional Services, Legal Services, and Accounting
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📌 Senior Client Growth Manager (Victoria)
🏢 Ampersand
📍 Victoria