Canberra, Australian Capital Territory, Australia (On-site)
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Job Description
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We are seeking a proactive and enthusiastic Client Services Officer to join our Accounting & Tax team in Canberra. This is a pivotal role suited to a highly motivated professional who takes pride in delivering exceptional client service support.
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Please note: This is a full‐time permanent position based in the office Mon‐Fri and requires some ad‐hoc Reception support.
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Your role, your contribution!
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- Welcoming clients and managing incoming calls, responding to enquiries and coordinating appointments to ensure seamless service delivery.
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- Liaising with advisors, partners and team members to support efficient and high‐quality client outcomes.
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- Managing a broad range of administrative tasks, including lodging tax returns, handling ATO correspondence and coordinating office supplies.
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- Supporting client data management processes, including collating financial statements and tax returns, invoicing, WIP management, liaising with the ATO on various matters and document management.
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What you bring to the role:
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- Demonstrated experience in a client‐facing role (financial services industry highly regarded but not mandatory).
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- Excellent written and verbal communication skills.
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- Strong multitasking and time management abilities.
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- Excellent proficiency in the Microsoft Office Suite.
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The benefits of joining us!
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- Recognition and reward for outstanding performance.
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- A supportive and collaborative team environment that values innovation and teamwork.
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- Ongoing training and mentorship to support your professional growth.
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- The opportunity to build a rewarding and fulfilling career.
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If this role sounds like a good fit, apply now.
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Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive setting for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.