A well-established and trusted UK brand who operate on a global scale
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Responsibilities
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French speaking Customer Service Advisor
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Location: Cambridge
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Salary: up to £28,000 per annum (depending on experience)
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Ref: 4283SF1
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Main duties: Provide 1st line support to customers by resolving queries related to the company's products and services
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The role:
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- Provide outstanding customer support to customers
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- Handle incoming queries by phone, email and live chat
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- Ensure all calls are logged accurately
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- Analyse data and respond accordingly
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- Be responsible for scheduling engineering service calls
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- Provide customer training on products
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- Monitor and report any issues as needed
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- Any additional tasks as needed by management
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Candidate's Profile
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- Fluent in French (written and spoken) essential
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- Experience in customer service or 1st line technical support beneficial
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- Excellent communication skills
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- Customer focused with a high attention to details
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- Positive IT skills
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Up to £28,000 per annum (depending on experience)
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📌 French speaking Customer Service Advisor (Seven Mile Beach)
🏢 French Selection Uk
📍 Seven Mile Beach
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