LivePerson in Melbourne, Australia is seeking a Technical Escalation Lead (Senior CRC / Supervisor II) to own critical technical escalations and mentor a Customer Response team within Global Services. You will drive incident response, improve processes, and partner with global service owners to optimize workflows and customer satisfaction in a 4 days remote (1 day in office) model.
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The role requires 2–4 years in technical software or IT with leadership experience and a focus on SaaS
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📌 Senior Technical Escalation Lead -- Remote (4 days) (Victoria)
🏢 Liveperson
📍 Victoria
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