Operations Lead - Fixed Onboarding & Activation (Victoria)

Operations Lead - Fixed Onboarding & Activation (Victoria)

21 Aug
|
Singtel Group
|
Victoria

21 Aug

Singtel Group

Victoria

Job Description

Optus is seeking an Operations Manager – Home Onboarding to lead the end-to-end activation experience for Fixed Consumer services in Melbourne. You will drive activation timelines, scale operations, and manage partnerships with contact centres and service delivery teams.

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The role focuses on reducing failure demand, improving service design, and delivering cost-to-serve efficiencies while maintaining high-quality customer outcomes in a hybrid work setting.

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📌 Operations Lead - Fixed Onboarding & Activation (Victoria)
🏢 Singtel Group
📍 Victoria

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