Job Description

n
- Ensure quality client service delivery to a broad range of clients
n
- Manage operational, planning, and delivery of OSD social programs
n
- Lead team of professionals in delivering social service programs
n
- Ensure services promote self-reliance and build independence
n

n

Requirements

n

n
- University degree in Social Sciences or Management
n
- Several years of successful leadership and experience at a supervisory/managerial level in social services programs
n
- Incredible people leadership skills
n
- Robust understanding of Employment Support and Income Assistance, Child and Family Wellbeing, and Disability Support Programs
n
- Excellent verbal and written communication skills
n
- Commitment to diversity and anti-racism in the workplace
n

n

Core Competencies

n

Demonstrates expertise in managing and delivering social service programs, with a strong focus on client service quality, team leadership, and promoting self-reliance. Possesses a deep understanding of Employment Support, Income Assistance,



Child and Family Wellbeing, and Disability Support Programs.

n

Highest-signal resume keywords

n

n
- Leadership Experience in Social Services
n
- Client Service Delivery
n
- Understanding of Employment Support Programs
n
- Communication Skills
n
- Commitment to Diversity and Anti-Racism
n

n

ATS Optimization Keywords

n

Hard Skills

n

n
- Social Program Management
n
- Operational Planning
n
- Program Delivery
n
- Self-Reliance Promotion
n
- Supervisory Experience
n

n

Soft Skills

n

n
- People Leadership Skills
n
- Verbal Communication
n
- Written Communication
n

n

Certifications & Qualifications

n

n
- University Degree in Social Sciences
n
- University Degree in Management
n

n

Industry Keywords

n

n
- Social Services
n
- Income Assistance
n
- Child and Family Wellbeing
n
- Disability Support Programs
n

#J-18808-Ljbffr

📌 Service Delivery Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales