Job Description

Who Are We?

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At SecureIQ, we connect exceptional professionals with high-growth businesses across Australia, New Zealand, the US, and the UK.

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We partner with ambitious companies that invest heavily in their people and provide opportunities for long-term career growth. Our goal is to match top talent with businesses where they can make a genuine impact while receiving ongoing support throughout the hiring process.

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This opportunity is with a rapid-growing creative business that has built a strong reputation within its industry and continues to experience rapid growth year after year.

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About the Role

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We're looking for a commercially minded Account Manager to take ownership of an established portfolio of clients, ensuring an exceptional customer experience while driving renewals, account growth, and long-term partnerships.

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You'll become the trusted point of contact for your clients, managing relationships from onboarding through project delivery, renewal conversations, and identifying opportunities to expand accounts over time.

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Approximately 60% of your portfolio will consist of recurring retainer clients, while the remaining 40% will be project-based clients that you'll proactively nurture and re-engage as new opportunities arise.

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Working closely with senior leadership and internal delivery teams, you'll play a key role in ensuring projects run smoothly while contributing directly to revenue growth through client retention, renewals, and upselling.

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What success looks like: Building long‐term client relationships, maintaining high renewal rates, identifying growth opportunities across your portfolio, and ensuring clients receive an outstanding experience from start to finish.

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This role is ideal for someone who enjoys relationship management,



thrives in a fast‐paced environment, and wants to join a business where they can genuinely influence growth.

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Excellent spoken and written English.

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3+ years' experience in Account Management, Client Success, Customer Success, or a similar client-facing commercial role.

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Proven ability to build strong, long‐term client relationships.

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Experience managing renewals, retention, or growing revenue within an existing client portfolio.

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Strong communication and stakeholder management skills.

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Excellent organisational skills with the ability to manage multiple accounts simultaneously.

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Commercial mindset with confidence identifying upsell and cross‐sell opportunities.

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Experience using CRM platforms to manage accounts, pipelines, and client activity.

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Comfortable working in a collaborative, fast‐moving business environment.

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Ability to work full‐time from the Dulwich Hill, Sydney office.

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Nice to Have

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- Experience working in a creative agency, digital marketing agency, media, or production environment.
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- Familiarity with social media marketing, digital advertising, or content production.
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- Experience working with founders, business owners, or senior marketing stakeholders.
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Competitive salary of $80,000 + Superannuation.

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On‐target earnings of $110,000–$125,000

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Uncapped commission on renewals and account growth.

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Work directly with an ambitious leadership team in a rapidly growing business.

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Genuine career progression as the company continues to expand.

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Join a collaborative, high‐performing team where your ideas and initiative are valued.

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Opportunity to own client relationships from onboarding through long‐term growth and become a key contributor to the company's continued success.

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📌 Account Manager - Sydney (In-Office) (New South Wales)
🏢 Reef
📍 New South Wales