Job Description

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- Compensation: AUD 75000 - AUD 85000 - yearly
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Job Description

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At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. We are Australia's leading fast-casual Mexican Restaurant brand, and as the Retail/Restaurant Manager at GYG, you will lead the charge in overseeing daily operations, maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit.

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About the position

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- Lead, supervise and motivate a team of more than 100 employees to achieve operational excellence
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- Recruit, train, mentor and develop team members while fostering a positive workplace culture
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- Prepare staff rosters and effectively manage labour costs and workforce planning
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- Oversee the daily operations of the restaurant ensuring smooth and efficient service
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- Monitor sales performance and implement strategies to improve profitability
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- Manage inventory levels, preparation, storage and stock ordering to ensure continuous product availability and minimise waste
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- Ensure compliance with Food Safety Standards and OH&S; legislation to ensure safety for both our guestsand employees
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- Resolve customer enquiries and complaints in a professional and timely manner to maintain high guest satisfaction
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- Conduct regular performance reviews and monitor the ongoing training process
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- Maintain restaurant presentation, cleanliness and equipment in accordance with the GYG brand standards
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- Prepare operational reports and provide recommendations to improve business performance
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- Ensure compliance with all company procedures and relevant Australian workplace legislation
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What's in it for me?





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So much! Check out some of the benefits below:

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- Competitivesalary + bonus structure
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- Flexible rosters and employment stability - talk to us about what work life balance means to you
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- Opportunities for advancing your leadership abilities – level up to Area Management and beyond
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- A comprehensive training program and support to set you up for success
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- Heavily discounted GYG meals
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- Free and comfortable GYG uniforms and exclusive merch
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- Annual Restaurant Managers summit – enjoy days of connecting, networking and sharing with leaders from across the country!
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- Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
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- We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
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- The chance to join our Hola Central team or become a Franchisee!
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We appreciate diverse experience, but specifically we are looking for candidates that have:

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- Demonstrated leadership experience in a quick-paced, high-energy setting
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- Strong financial and commercial acumen, with the ability to identify sales and P&L; opportunities and collaborate on actionable strategies with the team
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- Previous success in meeting KPI's in a similar environment
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- Proven track record of delivering outstanding customer service
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- Exceptional interpersonal and communication skills
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We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

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Job Location

#J-18808-Ljbffr

📌 Retail/Restaurant Manager (Victoria)
🏢 Guzman Y Gomez
📍 Victoria