Job Description

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- Lead the design, evolution and delivery of scalable, resilient platforms supporting customer and banker experiences.
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- Drive architecture and engineering decisions across multiple squads and technology domains.
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- Establish reusable engineering patterns, frameworks and standards that improve delivery speed and quality.
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- Shape platform strategy across cloud, APIs, customer engagement services, workflow orchestration and AI-enabled capabilities.
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- Champion up-to-date engineering practices including DevSecOps, observability, CI/CD and automated testing.
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- Partner with product, architecture, risk and business stakeholders to deliver meaningful customer and business outcomes.
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- Ensure security, privacy, operational resilience and responsible AI principles are embedded into platform design and delivery.
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- Mentor engineers, influence technical strategy and foster a culture of engineering excellence.
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Requirements

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- Experience operating as a Principal Engineer, Lead Engineer or senior technical leader within complex enterprise environments.
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- A strong track record designing and delivering large-scale distributed systems and platform capabilities.
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- Strong engineering judgement with the ability to balance strategic thinking and hands‐on technical leadership.
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- Experience leading architecture decisions across cloud-native, API-driven or customer-facing platforms.
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- The ability to influence senior stakeholders across engineering, product, architecture, risk and business teams.
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- Experience establishing engineering standards, reusable patterns and platform strategies across multiple teams.
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- Strong mentoring and coaching capability, with a passion for growing engineering talent.
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- Curiosity and enthusiasm for AI-enabled customer experiences, automation and modern digital platforms.
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Core Competencies

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Demonstrates expertise in designing and delivering scalable, resilient platforms with a focus on cloud, APIs, and AI-enabled capabilities. Proven ability to lead architecture decisions, establish engineering standards, and mentor engineering talent in complex enterprise environments.

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Highest‐signal resume keywords

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- Principal Engineer Experience
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- Large-Scale Distributed Systems Design
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- Cloud‐Native Architecture Leadership
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- Engineering Standards Establishment
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- Mentoring and Coaching Capability
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ATS Optimization Keywords

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Hard Skills

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- Platform Design
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- Architecture Decisions
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- Distributed Systems
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- Cloud Technologies
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- API Development
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- DevSecOps Practices
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- CI/CD Implementation
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- Automated Testing
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- Engineering Patterns
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- AI-Enabled Capabilities
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Soft Skills

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- Strategic Thinking
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- Technical Leadership
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- Influencing Stakeholders
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- Curiosity
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- Enthusiasm for Automation
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Industry Keywords

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- Enterprise Environments
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- Customer Engagement Services
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- Workflow Orchestration
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- Operational Resilience
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- Security and Privacy Principles
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📌 Principal Software Engineer, Customer Channels, Data & AI (New South Wales)
🏢 Jobtailor
📍 New South Wales