Since opening our doors in February 2022, Cognoscenti Food & Wine has grown from a small neighbourhood restaurant into one of the Dandenong Ranges' most respected dining destinations. We've built a loyal following of local regulars while welcoming guests from across Melbourne who visit us for thoughtful food, warm hospitality and one of the region's most exciting wine lists.
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Following the renovation and expansion of the restaurant, we're now operating seven days a week and are busier than ever. As we continue to grow, we're looking to welcome a passionate Floor Supervisor to our team.
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We're looking for someone who genuinely loves hospitality, thrives in a busy service environment, leads by example, and understands that outstanding leadership starts with looking after both your team and your guests.
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About the role
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As Floor Supervisor, you'll be responsible for leading shifts while ensuring the smooth day-to-day operation of the restaurant. This is a hands-on role where you'll work across both the floor and bar, alongside the owners and Restaurant Manager, to deliver the genuine hospitality and high standards Cognoscenti is known for.
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Your responsibilities will include:
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- Leading dinner service alongside the owners and Restaurant Manager
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- Managing your own section while delivering exceptional, attentive service
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- Supervising and supporting the Front of House team during service
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- Ensuring every guest enjoys a warm and memorable dining experience
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- Assisting with staff training and development
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- Opening and closing the restaurant
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- Maintaining high standards of presentation, service and cleanliness
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- Working closely with the kitchen to ensure seamless service
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What we are looking for
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- Previous experience in a supervisory or senior waitstaff role
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- A genuine passion for hospitality and guest experience
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- A confident leader who enjoys working alongside their team
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- A positive, can-do attitude with a willingness to lead by example
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- Someone who takes pride in their work and genuinely cares about creating memorable guest experiences
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- Excellent communication and organisational skills
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- High attention to detail and professional presentation
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- Wine knowledge is highly regarded (or a willingness to continue learning)
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- Availability to work evenings and weekends is essential
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What we offer
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- Competitive salary with excellent tips
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- Flexible roster with a mix of day and evening shifts, with consecutive days off whenever possible
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- Ongoing wine and hospitality training
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- Opportunity for career progression within a growing business
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- Staff meals and employee discounts
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- Work alongside hands-on owners and an experienced Restaurant Manager
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- A supportive workplace where your ideas and contribution are genuinely valued
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- Christmas Day, Boxing Day and New Year's Day off every year
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- Be part of a restaurant with an outstanding reputation for genuine hospitality, exceptional food and an exciting wine program
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If you're looking for more than just a job and want to be part of a restaurant that values genuine hospitality, teamwork and continuous improvement, we'd love to hear from you.