Job Description

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- Support bid qualification and help develop clear bid plans, timelines, and responsibilities
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- Support the preparation, coordination, and submission of public sector tenders, panel applications, and RFx responses across AU health markets
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- Continuously monitor tender portals and online sources for current open tenders relevant to Heidi, and flag opportunities to the team
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- Help draft and refine response content that speaks to health system priorities and scoring criteria
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- Help coordinate inputs from subject-matter experts (clinical, technical, legal, commercial) into bid responses
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- Support internal reviews, keep version control tidy, and help get polished submissions in on time and up to compliance, governance, and quality standards
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- Track tender timelines, deliverables, and internal review checkpoints across multiple simultaneous bids
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- Assist with completing customer security questionnaires and vendor assessment documentation
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- Support drafting of strategic positioning statements and supporting artefacts for tenders
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- Sit in on post-bid reviews, capturing scores, feedback, and lessons learned to sharpen our bid approach over time
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- Maintain and improve tender response playbooks, reusable content libraries, and bid templates
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- Maintain the market penetration map and TAM/market coverage data for the AU enterprise market
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- Support territory planning and account mapping — keeping account and coverage data current and actionable
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- Maintain competitive positioning documents and monitor key competitor developments
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- Support research into new market and expansion opportunities
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- Help build and maintain sales enablement assets (competitive positioning docs, conference playbooks, presentation content)
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- Support customer case study development — sourcing,



drafting, and coordinating reviews with marketing
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- Own pipeline and CRM hygiene — creating and qualifying deal records in HubSpot, maintaining quarterly deal trackers, cleaning up reports and dashboards, and building/enriching outbound contact lists
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- Run recurring team reporting — compiling weekly enterprise reports and summaries for leadership syncs, and keeping account plans and deal notes current for priority accounts
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- Support logistics and content for enterprise events
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- Maintain case studies, pricing models, and business case templates with current data
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- Support deal owners with research, document preparation, and follow-ups across active enterprise deals
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- Help prepare commercial and technical artefacts for enterprise opportunities (solution overviews, supporting documentation)
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- Help systematise repeatable processes — checklists, knowledge bases, and workflows for tenders and enterprise deals
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- Contribute to internal automation initiatives
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Requirements

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- Exceptional written communication — able to draft clear, structured, professional documents
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- Highly organised with strong attention to detail; comfortable juggling multiple deadlines in parallel
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- Comfortable with numbers — able to maintain models, trackers, and market data with accuracy
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- Proactive, resourceful, and able to work independently with light-touch direction
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- Interest in healthcare,



government procurement, or B2B enterprise sales
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- Currently studying or recently completed a degree in business, law, health, communications, or a related field
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- Cross-disciplinary thinking — able to connect the dots across commercial, clinical, technical, and operational domains and translate between them
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- A generalist mindset — comfortable switching between varied contexts and picking up unfamiliar problems quickly
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- Nice to have: Exposure to tender/RFx or grant-writing processes
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- Familiarity with the Australian public health system
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- Experience with CRM or sales operations tools
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Core Competencies

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Demonstrates strong capabilities in bid preparation and submission, with a focus on public sector tenders in the Australian health market. Proficient in managing timelines, coordinating inputs from diverse stakeholders, and maintaining compliance and quality standards throughout the bidding process.

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Highest-signal resume keywords

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- Bid Preparation
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- Public Sector Tenders
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- CRM Management
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- Written Communication
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- Attention to Detail
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ATS Optimization Keywords

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Hard Skills

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- Bid Coordination
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- Tender Response Drafting
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- Market Data Analysis
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- Document Preparation
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- Version Control Management
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Soft Skills

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- Organizational Skills
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- Proactive Problem Solving
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- Cross-Disciplinary Thinking
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- Resourcefulness
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- Time Management
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Industry Keywords

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- Healthcare
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- Government Procurement
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- B2B Enterprise Sales
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- Tender/RFx Processes
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- Australian Public Health System
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Tools & Technologies

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- HubSpot
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- CRM Tools
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- Tender Portals
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- Market Penetration Mapping
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📌 Enterprise Ops, Bid Support Intern (New South Wales)
🏢 Jobtailor
📍 New South Wales