Are you looking for a change in scenery? wanting to escape the rat race? then come join us in Longreach!!

About us

Our Client is based in Longreach, Outback Aussie Tours has been sharing the real outback with travellers for 34 years. We're a multi-award winning Savannah Guide Operator running day tours, Thomson River cruises, and escorted outback journeys to some of Queensland's most iconic destinations from Birdsville and the Channel Country to Cape York and the Torres Strait. Our strength is authenticity: deep local knowledge, long-standing supplier relationships, and a team that genuinely loves this part of the world.

About the role

As Senior Operations Manager, you'll sit at the heart of the business keeping tours running efficiently, supporting a passionate team, and making sure our customers and suppliers always experience us at our best. This is a senior role with real scope, reporting directly to the General Manager.

Key responsibilities

Own the annual activity calendar, build it, improve it, and keep the whole business on track against it

Manage day-to-day operations across the full extended tour program

Develop and implement systems that drive consistency, efficiency, and transparent communication internally and with suppliers

Make sure the operations team has the people, equipment, and resources they need to deliver

Oversee multiple venues including events

Analyse operational data to check that what we promise our market is what we actually deliver

Translate business strategies into practical plans and hold the team accountable for results





Ensure all activities comply with relevant regulators, including DTMR Operator Accreditation, AMSA, ONRSR, WHS, and Food Safety frameworks

Report regularly to the General Manager with clear, honest operational updates

Foster a team culture where people take pride in their work and look out for each other

About you

3–5 years' experience in an operations management role

Proven ability to lead a team, build accountability, and get results through people

Strong organisational skills and high attention to detail

Clear communicator in writing, in conversation, and face to face

Analytical mindset with experience working with operational data

Practical problem-solving skills and the drive to see things through

Comfortable working with software systems and open to learning new tools

Australian citizen, permanent resident, or New Zealand citizen living in Australia

Familiarity with any of the relevant regulatory frameworks (DTMR, AMSA, ONRSR, WHS, Food Safety)

Relocation allowance to Longreach and support offered

Salary package negotiable based on your experience, with eligibility for bonus and incentive schemes

A genuine work-life balance with no soul-crushing commute, real downtime, and a slower pace

A close-knit team that cares about the work and each other

Life in Longreach with good schools, a strong community, and a lifestyle that's tough to find in a capital city

The chance to make a meaningful mark on an established, nationally recognised business with an exciting growth trajectory

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