XPT Software Australia Pty Ltd is hiring a ServiceNow ITSM/AI Architect to lead and drive AI-led transformation initiatives across ITSM processes. You will define target architecture, collaborate with stakeholders, and deliver scalable AI-enabled ITSM solutions that improve service efficiency and outcomes.
The role requires expertise in ServiceNow ITSM, AI capabilities, and enterprise architecture, with a focus on integration, security, and governance across cloud and on-prem environments.
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📌 ServiceNow ITSM & AI Architect — Lead Transformation (City of Sydney)
🏢 Xpt Software Australia
📍 City of Sydney
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