Job Description

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia's builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

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We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

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With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

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ABOUT THE ROLE

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We're looking for a friendly, motivated person to join our general hardware team; in this role, you'll help local customers and tradies with product advice, orders and quotes, while learning more about hardware, timber and building materials along the way.

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If you enjoy working with people, like being part of a busy team and are keen to learn, we'd love to hear from you.

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RESPONSIBILITIES WILL INCLUDE

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You'll be hands-on, customer-focused and ready to help across the store wherever needed. Day to day, this may include:

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- Processing customer orders and quotes by phone and email
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- Helping customers find the right products and solutions
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- Providing great service on the floor and at point of sale
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- Keeping customers updated on orders and delays
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- Checking invoices and order details for accuracy
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- Monitoring stock levels and supporting the team with store tasks
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- Taking part in regular product training with leading brands
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QUALIFICATIONS & SKILLS

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- Experience in customer service, retail,



hardware or the building industry
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- Knowledge of timber or heavy building materials would be a bonus
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- Valuable communication skills and a genuine enjoyment of helping people
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- Attention to detail and confidence using computers or learning new systems
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- Physically fit and able to safely lift and handle goods
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- A strong focus on safety and working as part of a team
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- Manual vehicle licence required; forklift licence would be advantageous
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PERKS

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- Take a day off on your Birthday & still get paid for it (subject to eligibility).
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- Free Employee Assistance Program (EAP) for you and your family members.
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- Uniform provided so you can look the part when customer facing.
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- Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
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- Team member discounts may be available (T&C; may apply).
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- Be part of something strong, we really are growing together.
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- Your contribution is valued and celebrated; the company culture lives this.
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- Work with a great bunch of friendly people who want to see you succeed.
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PLEASE NOTE The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include aPre-employment Medical Assessment&National; Police&Right; to Work checks.

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We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.

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Only applicants with the Right to Work in Australia will be considered for this position.

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If this sounds like the right job for you, and your skills and enthusiasm, click the 'Apply for this job' now and include your Resume and Covering Letter.

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📌 Retail Assistant (Darwin City)
🏢 Dahlsens Building Centres Pty
📍 Darwin City