Job Description

People & Culture Business Partnering Manager

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Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

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About the Role

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Are you an experienced People & Culture leader who thrives on partnering with senior leaders, building team capability and translating strategy into practical, people-focused outcomes?

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The BUSY Group is seeking a People & Culture Business Partnering Manager to lead our business partnering function and deliver strategic and operational people solutions that strengthen organisational capability, leadership effectiveness and employee experience.

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Working closely with the Head of People & Culture, senior leaders and the broader People & Culture team, you will lead a proactive, trusted and data-informed partnering model across the organization. This role will support workforce planning, organisational change, employee relations, leadership capability, wellbeing, inclusion and culture across Australian and global operating environments.

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What your week might look like

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- Lead and continuously improve the People & Culture business partnering model to deliver consistent, practical and value-adding support.
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- Provide leadership, coaching and development to People & Culture team members, building capability, accountability and service excellence.
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- Partner with leaders to identify workforce trends, people risks and capability needs, and develop practical solutions aligned to organisational priorities.
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- Support complex people matters, organisational change, employee engagement, wellbeing, inclusion and culture initiatives.
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- Develop tools, frameworks, reporting and insights that strengthen manager capability and support workforce planning and strategic decision-making.
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- Contribute to contemporary, compliant and practical People & Culture policies, frameworks and practices.
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This role is permanent full-time based from our Southport Head Office.

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- Allocated onsite parking
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- Training and Professional development commitment
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- Paid Parental Leave, Retail Discounts, Annual My BUSY Day, 3 Days Paid Leave at Christmas
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- Career progression and internal transfer opportunities
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- BUSYology Perks program
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- Employee Assistance Program
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- Tools of the trade to support your individual role
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Desired Skills and Experience

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- You are a contemporary People & Culture professional with strong business partnering experience, sound judgement and a practical, solutions-focused approach. You build trusted relationships, use data and insights to inform decisions, and are confident supporting leaders through change, workforce planning, performance, engagement and employee relations matters.
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- You will bring relevant tertiary qualifications in Human Resources, Business, Organisational Psychology, Employee Relations or a related discipline, together with extensive experience in People & Culture business partnering.
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- Experience in a not-for-profit, social impact, education, employment services or purpose-led organisation would be highly regarded, as would experience working across global, matrixed or diverse operating environments.
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- 10+ years of progressive HR leadership experience, with at least 5 years in a senior HR role.
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- Strong knowledge of employment laws, HR best practices, and HR technology systems.
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- Experience in a dynamic, fast-paced environment with a proven track record of driving change and continuous improvement, ideally in an employment or community services setting.
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- Excellent leadership, communication, and stakeholder management skills.
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- Ability to obtain a Blue Card and National Police Check with no outcomes
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The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.

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📌 People & Culture Business Partnering Manager (City of Gold Coast)
🏢 BUSY Ability
📍 City of Gold Coast