Job Description

At Toll Group, we are proud to be expanding our Government and Defence portfolio through the Defence Theatre Logistics (DTL) contract.
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Why join us?

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- Industry-leading training and career development.
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- Supportive, inclusive teams with approachable leaders.
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- Opportunities to grow across a global logistics network.
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- A role where your insights have national impact.
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How you'll make the right impact

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As a Transport Planner, you will play a key role in ensuring our Defence logistics operations run efficiently and in line with contract expectations. Reporting to the Operations Manager, you will:

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- Plan, coordinate, and confirm transport movements, ensuring alignment with capacity and delivery windows.
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- Use ERP/WMS and Transport Management Systems (TMS) to manage bookings, run sheets, and tracking.
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- Monitor transport carrier performance and collaborate with internal teams to improve delivery reliability.
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- Coordinate with warehouses to optimise loading, consolidation, and despatch activities.
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- Support incident reporting, track and trace, and proof-of-delivery follow-ups in collaboration with customer service.
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- Provide input to performance reports and assist with carrier utilisation analysis.
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- Contribute to route optimisation, cost reduction, and service improvement initiatives.
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- Escalate service failures or customer-impacting issues to the Operations Manager and relevant operational leads.
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What you'll bring

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- 3-5 years' experience in business analysis, reporting, or process improvement.
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- Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
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- Hold a valid Truck Licence (MR, HR, HC or MC Licence) as you will be requested to complete some deliveries when required by management.
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- Relevant tertiary qualifications in Business, Supply Chain, IT, or related fields will be highly regarded, along with formal Business Analysis training or certification.
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- Strong requirements gathering, process mapping, and stakeholder engagement skillsli>
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- Proficiency with Excel and data visualisation/reporting tools (Power BI, SQL).
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- Understanding of ERP/WMS systems and their integration with operations.
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- Excellent communication skills, with the ability to present analysis clearly to non-technical audiences.
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- Solid analytical and critical thinking abilities, with a focus on problem solving.
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Eligibility to make the grade

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- Be an Australian Citizen.
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- Hold a valid truck licence (Mr, HR, HC or MC Licence).
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- Provide a 5-year Traffic Report outlining your demerit points history.
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- Be eligible to obtain and maintain an AGSVA Defence Security Clearance (Baseline or higher).
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- Be prepared to undertake pre-employment checks including criminal history, medical, and other background assessments.
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Next Steps

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Ready to use your analytical skills to drive improvements that matter? Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the "apply" link.

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At Toll Group, we value a diverse, inclusive and authentic workplace. If you have similar skills and are willing to learn, we encourage you to apply anyway.

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To find out more about us visit www.careers.tollgroup.com

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Seniority level

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- Mid-Senior level
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Employment type

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- Full-time
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Job function

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- Rail Transportation
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📌 Transport Planner (Townsville)
🏢 Toll Group
📍 Townsville