Part-Time Medical Receptionist – Psychology Practice

Wattletree Psychology Group – Malvern East VIC

We are currently seeking an experienced permanent part-time Medical Receptionist to join our well-established psychology practice in Malvern East. Join a supportive team, enjoy meaningful client-focused work, and become part of a workplace where long-term team members are genuinely valued.

This is a permanent part-time chance for someone who enjoys working in a private practice setting and is looking for meaningful, stable work within a friendly and professional team of approximately 20 clinicians and administrative staff.

Preferred days are Monday, Wednesday and Thursday, with availability between 8:30am and 4:30pm and flexibility to work until 6:15pm. Availability to work additional days when required is highly regarded. There is some flexibility with days for the right candidate.

About the Role

Your responsibilities will include:

- Supporting the efficient operation of a busy psychology practice




- Warmly welcoming and assisting clients upon arrival
- Managing phone and email enquiries with professionalism and empathy
- Scheduling and coordinating appointments
- Liaising with clinicians and other healthcare professionals
- Providing administrative support to practitioners
- Accurate data entry and record management
- Billing and processing Medicare claims
- General office administration and maintaining a tidy, welcoming reception area

Skills & Experience

To be successful in this role, you will have:

- A minimum of 2 years’ experience in medical or allied health administration
- Excellent customer service and communication skills
- A professional, calm and empathic approach when dealing with clients
- Strong computer skills and attention to detail (experience with Medicare billing and Zanda is highly regarded)
- Can work both independently and collaboratively within a team

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📌 Part-Time Medical Receptionist – Psychology Practice (Williamstown)
🏢 Wattletree Psychology Group
📍 Williamstown