Job Description

Travel Consultant - Canberra, ACT

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Job no: 531861

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Brand: FCM

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Work type: Full time, Hybrid

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Location: Australian Capital Territory

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Categories: Sales and Customer Service

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Calling All Experienced Retail or Corporate Travel Consultants!

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We're looking for experienced Travel Consultants to join our expanding FCM team in Canberra, managing travel arrangements for a dedicated Government portfolio.

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At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office.

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About the Role: FCM Travel Consultant

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As a Travel Consultant at FCM, your day-to-day will include:

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- Managing end-to-end travel arrangements including international air, car, hotel and ground transportation bookings using Sabre GDS
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- Handling complex fares, ticket exchanges, Phase IVs and itinerary changes accurately and efficiently
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- Building and maintaining strong relationships with your dedicated portfolio of corporate clients
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- Meeting designated SLAs while delivering exceptional service standards
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- Following account-specific guidelines and company procedures for ticketing and GDS productivity
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- Collaborating with and supporting fellow team members to ensure seamless client servicing
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What You'll Bring

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- 2+ years experience as a Travel Consultant or Travel Manager
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- High level of GDS proficiency, preferably Sabre
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- Robust attention to detail when managing complex itineraries
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- Excellent communication and relationship management skills
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- Proven ability to work effectively within a team environment
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- Sharp business acumen with a drive for sales and service excellence
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What You'll Enjoy

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1st Year OTE $85,000+ (comprising $55,000 base + uncapped monthly incentives) + super

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Training wage guarantee of $75,000 pa + super for your first 6 months

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Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

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Our People: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

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Development: Individualised Learning & Development pathway options

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Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

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Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

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Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

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Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

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Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

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Mental Health: Support and Employee Assistance Program for staff and family

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Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026, Sydney in 2027)

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Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

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Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

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Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

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Are you ready to elevate your career in corporate travel? Apply with FCM today!

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Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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Applications close:

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📌 Travel Consultant - Canberra, ACT
🏢 StudentUniverse
📍 Canberra