Lead ICT Service Desk Manager – Flexible Work & Growth (Canberra)

Lead ICT Service Desk Manager – Flexible Work & Growth (Canberra)

21 Aug
|
The Department of Parliamentary Services
|
Canberra

21 Aug

The Department of Parliamentary Services

Canberra

The Department of Parliamentary Services in Canberra invites applications for an ICT Service Desk Manager (PSL 6) within the Digital Customer Services Branch. You will lead a team of 8-10 analysts, oversee day-to-day ICT service desk operations, and drive service delivery and client satisfaction.

The role requires ITIL knowledge, staff development, incident and change management familiarity, and the ability to manage escalations.

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📌 Lead ICT Service Desk Manager – Flexible Work & Growth (Canberra)
🏢 The Department of Parliamentary Services
📍 Canberra

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