Carlile Swim Operations Pty Ltd in Brisbane, QLD, is seeking a hands-on Customer Experience Manager for our North Lakes centre. You will lead a high-performing CX team, oversee day-to-day operations, and partner with the Swim School Manager to deliver exceptional customer journeys across teaching shifts.
You are a people-focused leader with a passion for service excellence, able to balance operations, rostering, and safeguarding requirements while growing a customer-centric culture across the