Senior Workforce Management Transformation Leader (New South Wales)

Senior Workforce Management Transformation Leader (New South Wales)

21 Aug
|
Genesys
|
New South Wales

21 Aug

Genesys

New South Wales

Genesys seeks a Principal Workforce Management Consultant to lead strategic advisory and hands-on delivery across WFM/WEM implementations in major enterprise environments. You will guide forecasting, staffing, and scheduling decisions, translate business value to executives, and drive adoption of WFM solutions.

This role requires travel up to 25% and leadership across global teams. The position offers opportunities to shape service performance, cost efficiency, and employee experience while

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📌 Senior Workforce Management Transformation Leader (New South Wales)
🏢 Genesys
📍 New South Wales

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