Job Description

Key Responsibilities

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- Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
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- Ensures cleanliness and neatness of patient's environment and stock room
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- Ensures cleaning of the Isolation rooms is done when required.
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- Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
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- Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
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- Serves, distributes and collects patient / visitors' meals and refreshments
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- Arranges patient transport from Dialysis treatment
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- Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
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- Monitors consumable stores and orders stock as required
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- Confirms delivery of stock, checks inventory and documentation
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- Performs stocktake when requested
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- Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
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- Orders and pack away linen
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- Assist in the collection of blood samples by pathology lab, help spin blood before collection
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- Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
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- Ensures/promotes a safe, secure and healthy working setting to staff and a comfortable,



safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
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- Engages in internal and external in-service activities to enhance / maintain skills and knowledge
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Essential Competencies

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- Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner
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- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
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- Knowledge of Work Health and Safety as it relates to the role within the facility
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- Understanding of the Quality improvement process and risk management obligations
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- Demonstrated skills in food preparation and presentation
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- Basic office skills, including filing and answering telephone enquiries
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- Previous experience in patient assistant role
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- Basic computer literacy.
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Desirable

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- Completion of a Patient Service Assistant Certificate or equivalent qualification
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- Demonstrated commitment to quality improvement initiatives.
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- Effective communication skills, both written and verbal
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- Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
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- Team player
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📌 Patient Services Assistant (South Australia)
🏢 Fresenius Medical Care
📍 South Australia