Job Description

Calling All Experienced Retail or Corporate Travel Consultants!

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We're looking for experienced Travel Consultants to join our expanding FCM team in Canberra, managing travel arrangements for a dedicated Government portfolio.

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At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office.

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About the Role: FCM Travel Consultant

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Responsibilities

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- Managing end-to-end travel arrangements including international air, car, hotel and ground transportation bookings using Sabre GDS
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- Handling complex fares, ticket exchanges, Phase IVs and itinerary changes accurately and efficiently
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- Building and maintaining strong relationships with your dedicated portfolio of corporate clients
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- Meeting designated SLAs while delivering exceptional service standards
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- Following account-specific guidelines and company procedures for ticketing and GDS productivity
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- Collaborating with and supporting fellow team members to ensure seamless client servicing
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What You'll Bring

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- 2+ years experience as a Travel Consultant or Travel Manager
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- High level of GDS proficiency, preferably Sabre
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- Strong attention to detail when managing complex itineraries
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- Excellent communication and relationship management skills
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- Proven ability to work effectively within a team environment
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- Sharp business acumen with a drive for sales and service excellence
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Benefits

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1st Year OTE $85,000+ (comprising $55,000 base + uncapped monthly incentives) + super

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Training wage guarantee of $75,000 pa + super for your first 6 months

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- Inclusive company culture with a team-focused environment
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- Equal Opportunity Employer encouraging diverse applicants including Aboriginal and Torres Strait Islander Peoples, racial, ethnic or ethno-religious minority groups and people with disability
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- Individualised Learning & Development pathway and access to LinkedIn Learning courses
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- Employee-only portal with staff discounts to leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
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- Travel discounts for family and friends – flights, hotels, tours, cruises and insurance
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- Career opportunities across a network of brands and businesses with promotion from within
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- Health discounts and access to internal gym through partnership with BUPA
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- Supportive mental health services and Employee Assistance Program for staff and families
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- Regular awards nights, social team-building events and industry events, with opportunities to attend global conferences
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- Corporate Social Responsibility program supporting nominated charities, paid parental and volunteer leave
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- Commitment to sustainability and protection of the workplace as part of the travel industry
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- Reconciliation Action Plan supporting Aboriginal and Torres Strait Islander inclusion, cultural safety and dedicated cultural leave
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Are you ready to elevate your career in corporate travel? Apply with FCM today!

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Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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📌 Travel Consultant - Canberra, ACT
🏢 Flight Centre Travel Group
📍 Canberra