Reporting to and working under the direction of the Academic Director, this position provides day-to-day academic administration and operational support across the Academy.
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This is a practical role combining academic administration, student support and classroom teaching. T
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About the Role
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Reporting to and working under the direction of the Academic Director, this position provides day-to-day academic administration and operational support across the Academy.
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This is a practical role combining academic administration, student support and classroom teaching. T
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Key Responsibilities
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- Coordinate student class placement, attendance monitoring and academic progress processes.
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- Support student counselling, welfare, interventions and follow-up actions.
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- Maintain accurate student records and ensure extensions, warnings and intervention actions are completed promptly.
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- Maintain and monitor the Phoenix Learning Management System, including staff and student access.
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- Take minutes and follow up agreed actions from academic progress review meetings chaired by the Academic Director.
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- Assist with the academic coordination of study tours, special-focus classes and other programs.
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- Assist the Academic Director to prepare and maintain teaching rosters four to six weeks in advance.
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- Coordinate casual and relief teaching arrangements.
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- Liaise with Student Services, Admissions and teaching staff to ensure academic matters are communicated and actioned promptly.
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- Undertake teaching across the Academy's programs as required.
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About You
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You will be an experienced educator with strong organisational and communication skills who enjoys combining teaching with academic administration.
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You will be confident supporting students and teaching staff, managing competing priorities and working collaboratively in a busy international education workplace.
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You will ideally possess:
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- A minimum Bachelor's degree in a relevant discipline.
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- Demonstrated teaching experience in ELICOS and/or VET.
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- Experience in academic administration, student progress monitoring or academic coordination.
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- Experience working with learning management systems and student management systems.
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- Strong organisational, communication and interpersonal skills.
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- The ability to manage confidential and sensitive student matters professionally.
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- A collaborative, practical and solutions-focused approach.
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- A strong commitment to student wellbeing, academic quality and accurate administration.
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Experience within international education, CRICOS or a multicultural education environment will be highly regarded.