- Exceptional consumer goods co. with global presence
- Based in Heidelberg West and close to transport
- Salary $70-80K plus Super (based on skills/ experience)
- Scuba diving or dive training SSI experience
Join a growing organisation operating across Australia and Recent Zealand, where you will work in a team to maintain a high level of customer service and communication to all customers, consumers and internal staff members.
This role is suited to someone who thrives in a fast-paced environment, brings excellent communication and organisational skills, and values working collaboratively within a team.
Key responsibilities:
- Taking and entering orders from customers and Sales Representatives
- Responding to general enquiries/complaints from consumers and clients
- Sending out price lists, credit applications and catalogues as required
- Advising customer proof of deliveries and ETA’s for their orders
- Supplying product and order information to customers
- Organising credits for incorrect invoices/short shipping etc
- Raising return authorities and credits for customers
- Liaising with the 3PL partner to advise stock returns, short shipments etc
- Liaising with the Product Development team on faulty items when required
- Processing of all majors account orders into Pronto and ensure orders are processed at the warehouse by the required dates
- General reporting where required on eg sales reports, indents, back orders and sales promotions etc
To be successful in this role, you will have:
- 1-2 years experience within wholesale sales customer service
- Diving and or dive training SSI experience is essential
- Intermediate to advanced Excel skills
- Experience with SAP, essential
- Strong organisational and follow through skills
- Opportunity to build and shape a new team within a growing business
- Work across a diverse and exciting product portfolio
- Be part of a collaborative and high-performing team
- On-site gym
- Full-time in office, modern office environment
- A role with genuine impact and scope to make it your own
Candidates must have unrestricted working rights within Australia to be considered.