Hume City Council is seeking a proactive Team Leader Customer Experience to manage frontline reception and café teams across leisure facilities. You will drive service excellence, ensure protected and welcoming operations and model continuous improvement.
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Leading recruitment, rostering, and staff coaching, you will work with coordinators to maintain peak workforce levels and high customer standards within a busy community environment.
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📌 Team Leader, Customer Experience - Leisure & Community (Williamstown)
🏢 Hume City Council
📍 Williamstown
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