Do you enjoy helping customers create beautiful gardens while working hands‑on with plants every day?

Gardenworld is seeking a confident and customer‑focused Store Assistant to join our team in Braeside. This hands‑on role combines customer service, sales and nursery operations, providing customers with expert advice and an exceptional shopping experience. You will also play an important role in maintaining healthy, well‑presented plant displays throughout the nursery.

You will gain exposure to retail sales, merchandising, stock presentation, plant maintenance, plant care and general horticulture while working alongside an experienced and supportive team. This role is ideal for someone with a horticulture qualification or a minimum of three years' relevant horticultural or nursery experience, combined with a passion for plants and customer service.

If you are looking for a role where you can share your horticultural knowledge, support customers, contribute to business success and enjoy a wide-ranging and rewarding work environment, we would love to hear from you.

Who We Are

Gardenworld is one of Victoria's leading nursery destinations, offering customers an extensive range of plants, gardening products, pots, giftware, accessories, and expert advice. We pride ourselves on delivering exceptional customer experiences while maintaining high standards of plant presentation, care, and retail excellence.

What You’ll Tackle Daily

In this customer‑facing role, you will be at the forefront of sales, customer engagement, plant maintenance and general horticulture while helping maintain a welcoming and well‑presented nursery environment. Here's a taste of what you'll be doing:

Engage with customers and recommend plants, products and gardening solutions

Carry out plant maintenance and care,



including watering, pruning, cleaning and monitoring plant health

Assist with stock replenishment and incoming deliveries

Maintain attractive merchandising displays and high presentation standards

Identify sales opportunities and promote seasonal, featured and new products

This role suits a confident communicator who enjoys retail sales, customer interaction and practical horticultural work while building their knowledge within a busy nursery environment.

What You Bring to the Table

We're looking for a confident, engaging, and customer‑focused individual who enjoys working with people and thrives in a retail environment. If this sounds like you, let's talk!

Horticulture qualification or a minimum of three years' relevant horticultural or nursery experience

Previous retail sales or customer service experience

Strong understanding of general horticulture and plant care

Strong communication and interpersonal skills

Friendly, confident, and professional approach

Ability to identify plant maintenance requirements and maintain presentation standards

Reliable, motivated, and available to work weekends

Basic administration and point-of-sale skills desirable

Why You’ll Love Working with Us

At Gardenworld, we're not just offering a job, we're offering a place where you can grow, learn, and make a difference. Here's what makes us special:

Work with a diverse range of plants and garden products

Join a supportive and collaborative team

Build your retail and sales expertise

Enjoy a varied role with customer, merchandising, and stock responsibilities

Be part of a business committed to exceptional customer experiences

Gardenworld is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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