NSW Department of Communities and Justice – Parramatta NSW

Location - Various NSW statewide - Hybrid working option available

Employment type - Multiple Fulltime Ongoing and temporary positions available

Salary - Clerk Grade 9/10 $133,348 - $146,945 pa plus superannuation

What you’ll do

- Acts as a representative of Homes NSW as a steward of the housing and homelessness system in the local collaboration networks they support.
- Establish a shared understanding of local collaborative networks and support service partners to work collaboratively and collectively to make the best use of limited resources, prioritising and coordinating responses to local housing and homelessness issues.
- Develop and implement effective engagement strategies with service partners and other key stakeholders to enhance participation across local collaboration networks at both service system and care/person level coordination
- Build on existing partnerships arrangements in local network areas to support a consistent approach to local collaboration network governance structures. This includes service system coordination groups that take a strategic approach to working with network partners and care coordination groups that work with individuals and families through a cross-agency approach to triaging access to housing and support services.
- Embed local collaboration frameworks to support service partners to share knowledge, data and resources, plan, monitor and problem solve to coordinate local housing and homelessness responses.
- Incorporate within service system and care coordination planning commitments established through aligned governance structures such as the NSW Housing and Mental Health Agreement and district implementation plans, and Aboriginal regional alliances and local decision-making agreements.
- Lead coordination of service system and care coordination projects within the local network area.
- Collate data and evidence on local housing and homelessness issues to share with service partners for trend analysis and reporting purposes.





What we’re looking for

- Demonstrated experience delivering partnership, strategy or service delivery initiatives within government, housing, human services or comparable sectors, including delivery across multiple workstreams.
- Demonstrated experience in community engagement, partnership development or delivery of programs or reforms within organisational or government environments.
- An understanding of, and ability to apply, policy and system-level thinking within housing, homelessness or related service systems, or demonstrated transferable experience in similarly complex policy or reform contexts.
- Demonstrated experience engaging and working effectively with diverse stakeholders, including government, delivery partners and/or sector representatives, to achieve strategic outcomes.
- Knowledge of legislation, government processes and policy frameworks relevant to public sector service delivery or demonstrated ability to interpret and apply legislative and policy frameworks in comparable environments.
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

What We Offer

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners,



to improve lives and realise the potential of children, adults, families and communities. We’re focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Applications close Sunday the 6th of September 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Skye Gillfeather on ***************@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Laura Fagerstrom on ***************@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire outstanding people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook:

www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

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📌 Service System Coordinator (Gosford)
🏢 Nsw Department Of Communities And Justice
📍 Gosford