Job Description

Be part of a team that delivers exceptional service and innovative solutions in the steel industry.

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Our client, a leading manufacturer of Australian steel building products, is seeking a Customer Service Representative to join their Archerfield-based Customer Service Team. In this role, you'll manage customer enquiries, coordinate orders, and ensure smooth logistics across a range of commercial and residential projects.

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What's On Offer

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- Competitive salary package
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- Onsite role in Archerfield with flexible work options
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- Professional development and growth opportunities opportunities
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- Work in a collaborative, safety-focused team environment
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The Role

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As a Customer Service Representative, You Will

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- Manage customer interactions via phone, email, and face-to-face
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- Prepare and enter customer orders into internal systems
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- Collaborate with marketing, warehouse, and sales teams to meet or exceed customer expectations
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- Coordinate end-to-end logistics,



ensuring compliance with regulations
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- Maintain strong relationships with internal and external stakeholders to improve service efficiency
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About You

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You'll Thrive In This Role If You

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- Demonstrate strong customer focus with excellent communication and negotiation skills
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- Can quickly learn new IT systems and manage multiple tasks simultaneously
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- Take a proactive approach to building constructive relationships
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- Are committed to your own safety and wellbeing, as well as that of your colleagues
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- Have high attention to detail and a solution-oriented mindset
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Why Join?

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This is an opportunity to grow within a company that values innovation, sustainability, and community. You'll be supported by a team-focused culture where every contribution matters.

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📌 Customer Service Representative (Queensland)
🏢 Stellar Recruitment
📍 Queensland