Job Description

4 weeks ago Be among the first 25 applicants

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You've seen the headlines. You've heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong teams now to lead the change.

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Horsham is part of that journey, and we're looking for a hands-on Store Manager to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You'll bring energy, purpose and a people-first mindset to your store, while driving operational excellence and building a team that's ready to deliver great results and embrace what's ahead.

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What you'll be doing

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- Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed
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- Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution
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- Drive store performance through strong operational execution and achieving sales targets
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- Champion customer service and ensure every customer walks away with a great experience
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- Develop and inspire your team to grow into confident, capable retail leaders
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- Keep it safe by ensuring your team and store operate in a secure and supportive environment
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- Problem-solve day-to-day challenges with confidence and calm
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What you bring

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- Proven leadership experience in a retail or customer-focused role
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- A natural ability to motivate and influence — you get the best out of people
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- Strong communication and organisational skills
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- A passion for customer service and team development
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- A solutions mindset and the drive to get things done
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What we offer

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- Competitive salary plus annual bonus (up to 10% of your salary)
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- Team Member discount for you and your immediate family
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- Work-life balance with a rotating roster, work only 1 in 3 weekends and flexible work options
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- Paid parental leave for primary and secondary caregivers
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- Employee Assistance Program (EAP) offering free, confidential support for you and your family
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- Instant access to your pay with Humanforce Thrive
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- Be part of a supportive, inclusive and fun culture where your wellbeing matters
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Ready to lead the change? Apply now and be part of the journey.

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Seniority level

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- Not Applicable
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Employment type

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- Full-time
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Job function

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- Management
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- Industries: Retail
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📌 Store Manager - Horsham
🏢 The Reject Shop
📍 Horsham