Job Description

Join to apply for the Receptionist role at Frasers Property Australia

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Be the face of Western Sydney's newest retail destination

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At Frasers Property Australia, we don't just create buildings; we create belonging. We are currently preparing for the exciting launch of ECQ Outlet in early 2026 – Western Sydney's first large-scale outlet destination featuring up to 100 brands, dining, and entertainment.

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We are looking for a professional and energetic Receptionist to join the team at Eastern Creek Quarter (ECQ).

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The Opportunity

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Reporting to the Retail Manager, you will be the first point of contact for visitors, clients, and retailers, setting the tone for a professional and welcoming environment.

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This is a unique opportunity to contribute to the successful launch of a landmark retail development. You will play a pivotal role in managing front desk operations, handling enquiries, and providing critical administrative support to ensure the centre runs smoothly.

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What you'll do

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- Customer Experience: Greet visitors, manage the reception area, and respond promptly to phone and email enquiries.
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- Retailer Engagement: Act as the key liaison between retailers and Centre Management for day‐to‐day operational enquiries and communications.
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- Administration: Manage office supplies, coordinate meeting room bookings, and support the Senior Centre Manager with diary management.
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- Financial Support: Create purchase orders, manage vendor onboarding, and ensure tenant insurance compliance (PLI and Certificates of Currency).
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- Operations: Support the wider team with the launch of ECQ Outlet, assist with sales collection,



and undertake regular centre inspections to maintain high presentation standards.
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What you'll bring

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- Experience: 1‐2 years of experience in a reception, front desk, or administrative support role.
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- Communication: Strong verbal and written skills with the ability to interact professionally with a diverse range of stakeholders.
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- Tech Savvy: Competent in the Microsoft Office Suite (Word, Excel, Outlook) and comfortable with phone systems.
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- Organisation: Highly organised, able to prioritise tasks, and maintain a tidy and effective reception area.
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- Attitude: You embody our values of being Collaborative, Respectful, Progressive, and Real, with a passion for delivering a welcoming experience.
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- Background: Exposure to customer‐facing environments such as corporate offices, hospitality, or retail is highly regarded.
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Why join Frasers Property Australia?

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- Join a collaborative team working on a major new retail asset.
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- Work in a culture that values growth and professional development.
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- Access to health & wellbeing benefits.
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- Discounts at Frasers, including 50% off hospitality.
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- An inclusive and award‐winning workplace culture.
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If you are a proactive administrator ready to be the face of ECQ, we'd love to hear from you.

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Don't quite meet every single requirement but still believe you'd be a great fit for the job? We'll never know if you don't hit the 'apply' button.

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Discover much more about working with Frasers Property here: www.FrasersPropertyAustralia.com

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Referrals increase your chances of interviewing at Frasers Property Australia by 2x.

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📌 Receptionist (New South Wales)
🏢 Frasers Property Australia
📍 New South Wales