Job Description

Overview

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Salesforce is seeking Growth Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will drive revenue growth, foster enduring client relationships, and apply innovative technology to redefine customer engagement. Salesforce Agentforce is a flagship innovation that harnesses real-time data analytics and AI to redefine Customer 360 and enable scalable, high-impact customer interactions.

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Responsibilities

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- Employ your sales knowledge, with new technologies and AI modelling, to identify and position Agentforce and Data 360 opportunities with potential customers.
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- Collaborate with Salesforce Sales teams to drive Agentforce growth at current and new customers.
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- Articulate how the Salesforce Product stack can deliver tailored solutions that transform customer engagement while fitting within existing architectures.
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- Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce capabilities deliver impact at scale.
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- Source and qualify Agentforce and Data 360 opportunities that fit the ideal customer profile.
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- Lead discovery conversations to uncover critical business needs and determine how Agentforce and Data 360 can provide solutions.
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- Conduct in-depth discovery sessions to assess client needs, showing what Agentforce and Data 360 deliver as a detailed, scalable solution.
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- Craft and present Points of View (POVs)



that demonstrate the value of Agentforce and Data 360 to technical and business stakeholders.
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- Collaborate across cross-functional teams to present a unified Salesforce experience throughout the sales process.
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- Highlight alignment of solutions with clients' long-term strategic objectives.
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- Apply robust discovery and a personal viewpoint to present compelling Agentforce and Data 360 use cases that resonate with buyers.
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Qualifications

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- Highly experienced in B2B sales within highly technical environments.
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- Deep understanding of AI and machine learning concepts, the agent platform, and how to configure and hook agents into existing flows, automation, and API connections.
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- Experience with AI-driven customer engagement solutions and the Salesforce platform (Sales, Service, Marketing, Data 360).
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- Sophisticated business intuition with the ability to conduct technical in-depth discovery mapping client needs to Salesforce and Agentforce capabilities.
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- Strong technical selling skills with the ability to explain AI models and solutions to non-technical clients and demonstrate business outcomes.
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- Proven track record of consistently surpassing sales targets in technical sales environments.
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- Outstanding communication and negotiation skills.
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- Bachelor's degree or equivalent experience with a strong technology sales background.
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Skills and Technologies

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- Salesforce platform (Sales, Service, Marketing Clouds)
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- Technical sales and negotiation techniques
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- Cloud Data Warehouse technologies and Cloud infrastructure
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- Predictive and prescriptive modelling techniques
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- Business Intelligence
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📌 Cloud Account Executive - Agentforce & Data 360 (New South Wales)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 New South Wales