Job Description

About the job Student Service Officer - RTO

n

Urgently require 2 Student Service Officers( 1 - Permanent Full-Time, 1 -Full time on 1 year Contract)

n

RTO based in Sydney CBD. Interviews begin next week!

n

Successful candidates will be required to:

n

n
- Ensure that the RTO maintains compliance with the regulatory standards for RTOs
n
- Monitor accuracy and consistency in documentation and student Data Management system
n
- Assist students in all areas of their enrolment (processing necessary paperwork, interpreting data and conveying accurate information regarding attendance, course progress and payments)
n
- Manage and maintain all Compliance and Student Record Intervention in relation to Attendance, Academic performance and any other Requests
n
- Provide general administrative support to Academic, Student Services, Marketing, Admissions issuing of Offer Letters and eCoes, and all areas of the college as would be required
n
- Understand and provide accurate information about the College's courses, timetable, policies and procedures
n
- Update records management accurately of College Database (RTO Manager) and eLearning (Moodle)
n
- Perform Administrative/Reception, Academic and Marketing support functions,



including Admissions when required
n
- Experience with RTO Manager and E Learning (Moodle) Platform
n
- Meeting deadlines in monitoring student attendance and academic progress
n
- Effective implementation of intervention policy to ensure student comply with their visa conditions
n
- Excellent communication (written and verbal), organizational and time management skills
n
- Good planning and organization skills and an impeccable attention to detail
n
- Advanced computer skills Word, Excel, Outlook and PowerPoint (minimum)
n
- Sociable, motivated and enthusiastic personality
n
- Practical experience in using PRISMS
n
- A willingness to work flexible hours & do what is required when the college cycle requires it
n
- Permit to work in Australia
n

n

Desired criteria:

n

n
- Previous work experience in Student Services or Compliance in a CRICOS registered training organization
n
- Knowledge of National Code and Vocational Education and Training Industry
n

n

If you are keen, please send up an updated Resume along with a Cover Letterat [email protected] or call 1800 984 048

#J-18808-Ljbffr

📌 Student Service Officer - RTO (New South Wales)
🏢 Dolores Recruitment
📍 New South Wales