Reporting to the State Merchant Manager, Trade & Retail, the Account Manager – Merchants will run their own territory as part of a high‐performing sales team in Pinkenba. Key duties include managing relationships with key accounts and smaller independent customers while embodying GWA's 'customer first' ethos.
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Responsibilities
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- Identify opportunities for developing and implementing sales strategies and initiatives.
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- Develop and maintain external relationships with current and potential customers, and internal relationships with key stakeholders across the GWA business.
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- Achieve budgeted sales and margin targets and manage defined pricing guidelines.
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- Providing technical information both internally and externally.
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- Demonstrate new products and emphasize saleable features and benefits.
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- Analyze sales statistics to formulate strategies and assist in sales growth.
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- Carry out merchant sales plans to achieve various targets.
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- Ensure merchants have current displays and are adequately stocked with current point‐of‐sale information, price information, and collateral.
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- Maintain day‐to‐day, face‐to‐face contact with the customer base through daily, weekly call cycles and monthly reporting.
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- Represent GWA at relevant merchant and trade functions.
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Qualifications
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- At least 2 years of experience in a similar Account Manager role with robust, relevant industry experience and product knowledge.
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- Strong relationship‐building skills and a customer‐centric mindset.
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- Background as an experienced brand champion.
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- Motivated by challenge and eager to work as part of an engaged and energetic team.
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- Analytical mindset with strong MS Excel skills and clear, logical report‐writing abilities.
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Additional Requirements
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You must be a citizen, permanent resident, or hold all relevant employment visas and approvals for the location and duration of this position.
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📌 Account Manager, Merchants (Queensland)
🏢 GWA Group
📍 Queensland
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