Job Description

Full time | 6-Month Fixed-Term Contract | $70,000 - $80,000 + Super

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Are you an organised administrator who thrives in a quick-paced environment and enjoys supporting students, apprentices and industry stakeholders?

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We are seeking a proactive and customer-focused RTO Administrator to join a well-established training organisation

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This is an excellent opportunity to join a supportive team and play a key role in ensuring students, apprentices, employers and trainers receive exceptional service and administrative support.

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About the Role

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Working across the organisation's RTO operations, you'll be responsible for a broad range of student services and administration functions, including:

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- Managing student records and enrolments
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- Supporting apprentices, employers and trainers
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- Processing results and training documentation
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- Handling student enquiries and complaints
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- Maintaining compliance and accurate records
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- Providing general administrative support
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- Building positive relationships with internal and external stakeholders
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- Assisting with reporting and database management
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You'll be joining a collaborative administration team of six and will be a key point of contact for students and industry stakeholders.

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About You

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We're looking for someone who is:

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- Experienced in administration, student services or customer service
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- Highly organised with strong attention to detail
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- Professional, friendly and confident communicating with a range of stakeholders
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- Comfortable managing multiple priorities
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- A team player who enjoys supporting others
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- Competent across Microsoft Office and business systems
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Highly Regarded

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- Previous RTO or Vocational Education experience
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- Experience using Vettrak or other Student Management Systems (aXcelerate, Wisenet, Cloud assess etc.)
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- Experience working with apprenticeships, traineeships or training organisations
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- Exposure to the construction or trade sectors
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What's on Offer?

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- Attractive salary package of $70,000 - $80,000 + Super
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- Stable full-time hours
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- Supportive and collaborative team environment
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- Opportunity to develop your skills within the VET sector
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- Immediate start available
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If you're an experienced administrator looking for your next opportunity in a growing training organisation, we'd love to hear from you.

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📌 RTO Administrator (Victoria)
🏢 RTOPilot
📍 Victoria