Mirrastone is a leader in building residential homes, with brands including Sherridon Homes and Royston Homes. Our vision is straightforward: to be the home builder most known for changing consumer views on home building in Victoria.
n
The Role
n
Our Customer Experience Coordinators partner with our clients all the way from Sales Accept through to handover of their new home.
n
They are the central point of the client's journey; there is nothing that moves without them being across it. So, the type of people that usually exceed expectations in this role are usually multi-tasking superheroes, along with being amazing at documentation, version control, and most importantly, understanding who to talk to in order to get the job to site.
n
They also understand that when things don't go according to plan, it's better to be on the front foot with the client, rather than the client chasing them.
n
Those of you who know what I am talking about will understand.
n
This is a full-time role based in our Derrimut office, 8.30 am to 5.00 pm Monday to Friday, with one day of work-from-home flexibility.
n
About You
n
In all honesty, we are looking for someone willing to do the work, show up,
have a great laugh whilst here, and grow with the business.
n
Ideally, you will have either Pre-Site or On-site Coordination experience, but want to challenge yourself in an end-to-end environment. Trust us, not everyone can do what our team does; however, no one will help you carve out a career in building and construction like us.
n
Qualifications and Experience
n
n
- You can read and interpret a set of plans
n
- Have worked in a similar role previously
n
- Experience in residential building would be ideal
n
- Understand how to treat a client well
n
- How to manage internal stakeholders
n
n
What's on offer
n
n
- A passionate and fun team
n
- Training, development and mentoring
n
- Opportunities to grow within the organisation
n
- Heaps of cool company events throughout the year
n
- Diversity, inclusion and a bunch of fun people doing fun things
n
- Onsite Parking
n
n
Please note: You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person.