Job Description

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This range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Base pay range

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A$160,000.00/yr - A$180,000.00/yr

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Position Description - Data Operations Lead

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The Data Operations Lead will provide leadership and operational oversight of an enterprise data environment, working within a well-regarded consultancy. The role is responsible for leading and supporting a team of 10 data professionals, ensuring that services are delivered efficiently, securely, and in alignment with ITIL best practices.

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The successful candidate will bring deep expertise in AWS and Databricks, combined with proven operational management experience, to maintain high levels of service availability and performance.

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Responsibilities

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- Lead, mentor, and support a team of 10 data engineers and consultants.
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- Manage day-to-day operations of enterprise data platforms across AWS and Databricks.
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- Implement and enforce operational standards, governance, and service management processes aligned with ITIL certification.
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- Monitor and optimise data platform performance, ensuring scalability and reliability.
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- Coordinate incident, problem, and change management activities to minimise business impact.
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- Collaborate with internal and external stakeholders to ensure operational requirements are met.
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- Drive continuous improvement across operational processes and data service delivery.
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- Develop and maintain documentation, runbooks, and operational procedures.




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- Provide reporting and insights on service performance, risks, and improvement opportunities.
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- Stable and secure enterprise data environment with minimal downtime.
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- Adherence to ITIL processes and compliance with operational governance standards.
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- Consistent delivery of high-quality support services to stakeholders.
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- A motivated and high-performing data operations team.
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- Continuous improvements in operational efficiency and platform performance.
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Skills and Experience Required

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- Proven experience in leading data operations teams within an enterprise setting.
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- Strong expertise in AWS cloud services and Databricks.
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- ITIL certification (mandatory).
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- Experience managing incidents, problems, changes, and service requests in line with ITIL.
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- Strong stakeholder management and communication skills.
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- Ability to balance operational priorities with strategic improvement initiatives.
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- Experience in building, managing, and developing high-performing teams.
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- Consultancy or professional services experience.
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- Knowledge of data governance, compliance, and security best practices.
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- Familiarity with other cloud platforms (Azure, GCP) or modern data tools.
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If you're interested in hearing more about this opportunity Apply Now! or email your CV to [email protected]

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Location

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Brisbane, Queensland, Australia

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Seniority level

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- Mid-Senior level
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Employment type

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- Full-time
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Job function

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- Design
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📌 Data Operations Lead (Queensland)
🏢 Talent
📍 Queensland