21 Aug
|
Denodo Technologies
|
City of Sydney
21 Aug
Denodo Technologies
City of Sydney
Technical Consultant - Fixed-Term (12 Months)
To be successful in this role you will require a combination of high technical expertise, troubleshooting skills and client management skills to conduct on-site and off-site consulting, product implementation and technical problem-solving. In this position you will work directly with engineers: our own staff, our partners, and our customers.
Product and technical knowledge:
- Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical pitch, including an overview of our key and advanced features and perks, services offerings, differentiation, and competitive positioning.
- Constantly learn new things and maintain an overview of modern technologies.
- Be able to address a majority of technical questions concerning customization, integration, enterprise architecture, and general features/functionality of our product.
- Capable of building and/or leading the development of custom deployments based on and beyond client’s requirements.
- Provide timely, prioritized, and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client’s business cases,
requirements, and issues.
Presentation and organizational skills:
- Engage clients in the product architecture, configuration, and use of the Denodo Platform.
- Know when and where to escape within the Denodo technical organization and make effective use of those resources.
- Promote knowledge and best practices while managing deliverables and client expectations.
- Manage client expectations, establish credibility at all levels within the client, and build problem-solving partnerships with the client, partners, and colleagues.
- Provide technical consulting and support.
- Develop white papers, presentations, training materials, or documentation on related topics.
Information Security Responsibilities:
- Knows and understands the Security Policy and procedures that apply to their work.
- Ensures that their actions do not result in any security breaches.
- Informs the owner of the asset of any security incident, real or suspected, that it detects.
- Is aware of and committed to the Acceptable Use Policy.
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📌 Technical Consultant - Fixed-Term (12 Months) (City of Sydney)
🏢 Denodo Technologies
📍 City of Sydney