21 Aug
|
Maytes
|
New South Wales
21 Aug
Maytes
New South Wales
Maytes is an Australian FinTech startup founded to solve a problem every group has faced: how do you actually pay for things together? Whether it's event tickets, a group holiday, or a shared purchase, someone always ends up paying the full amount and chasing friends to pay them back. We solve this at the moment of checkout online. The organiser pays their share, friends pay theirs via a secure PayLink, and the merchant gets paid in full. We are built on Stripe, well funded, and about to sign our first enterprise merchants.
We're building across web and mobile (iOS and Android), and merchants embed Maytes as a payment method so that their customers can share a purchase without anyone fronting the full bill. The customers then have access to a fully-featured mobile app to support and track the split expense.
The team is small and cross‑functional and moves at startup speed. We operate on principle over process, and use AI‑assisted workflows to stay lean and fast. Design carries real weight here.
We have ways of working, and they can always improve, but we do not follow a playbook for its own sake. If an artefact adds no value, we skip it. If a conversation would settle something faster than a prototype, we have the conversation.
We use a shared knowledge system as team infrastructure: a living base of product decisions, working assumptions, tone of voice, and research that the whole team draws from. The designer we hire will contribute to this; not just read it.
The Role: What You'll Be Doing
Design at Maytes isn't a handoff function. You'll own work end‑to‑end: from problem discovery and user scenario mapping through to interaction design, high‑fidelity screens, and engineering handover. You'll work directly with Product and Engineering – not waiting on a brief, but helping to shape it.
The product is design‑critical. A split payment at checkout involves multiple users, real money, time pressure, and edge cases that compound fast. Every state matters. A confusing empty state, an ambiguous permission model, a missing confirmation:
these aren't cosmetic issues; they're trust‑breaking failures in a financial flow. This role calls for someone who thinks in complete systems, not individual screens.
The design industry has changed significantly in the past 12 to 18 months. AI tools are now woven into how good designers work: synthesising research, exploring directions faster, accelerating production, tightening the handoff loop. The process has changed. But the fundamentals haven't. The user empathy, the judgement, the scenario coverage, the reasoning behind every component choice: those still have to come from a person. We want someone who has genuinely integrated AI into how they work, not as a substitute for thinking, but as leverage to do more of it and do it better.
Detailed Responsibilities
In practice, this role spans the full design cycle. What that looks like on any given initiative will depend on what the problem needs.
- Lead design work end‑to‑end, from getting clear on the problem to shipping something that solves it
- Bring UX rigour to everything you touch: flows, interaction states, edge cases, error handling, empty states, variants. The thinking that separates considered product design from visual execution
- Contribute to and extend the Maytes design system, working within established tokens and component architecture
- Produce developer‑ready handoff in Figma and stay close through implementation, catching drift, resolving ambiguity, and making fast decisions in context
- Use artefacts when they move the work forward, and skip them when they don't
- Raise the bar in critique: name the principle, explain the trade‑off, advocate for the user
The Reality Check
- 4+ years of product design experience, with a portfolio that shows end‑to‑end ownership
- Discovery through shipped product; not just polished screens
- Deep UX thinking. You design flows, not pages, and you account for every state a screen can be in
- Native Figma proficiency: tokens, components, variables, prototyping, and collaborative handoff
- Demonstrated hands‑on use of AI tools in your actual design workflow
- Strong interaction design sensibility. The details that build trust: consistent spacing, predictable patterns, native mobile conventions
- A clear communicator who can articulate design decisions and trade‑offs to engineers, stakeholders, and leadership
- Experience contributing to or owning a design system in a live product
Highly regarded
- Familiarity with Android and iOS platform conventions, and knowing when to follow them versus when to break them intentionally
- Exposure to FinTech, payments, or regulated consumer products
- Comfort working in a small, cross‑functional team where the process is team-oriented and evolving rather than prescribed
Compensation and The Startup Tradeoff
- Very competitive base salary (130-150, based on experience) + superannuation + equity
What Else We Offer
- Prime Location and Flexibility: Located in the heart of North Sydney, with easy access to the new Victoria Cross metro station and North Sydney train station. Hybrid working environment 3 days per week (Tuesdays, Thursdays, and Fridays).
- A World Class Environment: A fun, dynamic, and supportive working environment in a modern space. You will join a close knit team that values speed, collaboration, innovation, respect, and fun.
Hiring Process
We run a focused, respectful process. No design take‑homes that consume a weekend. No days on end without communication.
- A short introductory call with our head of People and Culture
- A structured interview covering your process, how you think through product problems, and how you work with AI
- A cross‑functional conversation with engineering and a business stakeholder
- Offer
We are not able to sponsor employment visas at this time. No recruiters, please.
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📌 Senior Product Designer (New South Wales)
🏢 Maytes
📍 New South Wales