Job Description

Job Description

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Location:

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- Brisbane, QLD (Yatala Area): 1 Tower Crane Technician & 1 Mobile Crane Technician
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Job Description

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- Attend breakdowns and repair crane in a timely manner.
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- Provide service-related assistance by way of phone support.
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- Maintain service reports and submit these in a timely manner upon completion of repair.
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- Provide feedback on component failure.
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- Train distributors in the commissioning of the first recent product.
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- Analyse and troubleshoot warranty problems when beyond the scope of the distributor or customer.
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- Interact with MCG based personnel on matters pertaining to service materials, product requirements, availability, and code compliance.
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- Plans & coordinates activities concerned with investigating and resolving customer reports of technical problems by utilizing applicable processes to eliminate future operational or service difficulties.
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- Analyses reports of technical problems to determine trends affecting future design, production, service,



and maintenance processes and recommends modifications to eliminate future problems.
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- Perform other ad-hoc duties as assigned.
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Job Requirement

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- Trade certificate in either mechanical, hydraulics or electrical engineering preferred, or equivalent trade experience and skills maybe considered.
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- Able to lift heavy equipment.
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- Minimum of 3 to 5 years of technical service & support related working experience preferably in the crane industry or heavy equipment industry.
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- Ability to read and work with electronic and hydraulic schematics.
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- Possess strong analytical skills in the evaluation of reports of technical issues, research findings; and/or output of a system/process etc.
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- Knowledge and experience with hybrid vehicles are an advantage.
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- Knowledge and experience with the auto electrics of vehicles is an advantage.
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📌 Field Service Technician (Queensland)
🏢 The Manitowoc
📍 Queensland