Job Description

One of our leading federal govt clients is seeking to engage Senior ServiceNow Software Developer for Canberra/Adelaide (Hybrid working).

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Please note candidate must have NV1 Security clearance.

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Extension term: 12 months

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Location of work: Canberra / Adelaide

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Working arrangements: Hybrid

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Key duties and responsibilities

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- Develop, configure, and customise the ServiceNow platform to meet business requirements.
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- Collaborate with cross-functional teams to identify and prioritise business requirements.
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- Assess platform requirements from business areas; explore/research/test ServiceNow out‐of‐the‐box capability to exhaust ServiceNow existing application options before progressing with custom builds.
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- Conduct code reviews and perform quality control checks as part of every project to guarantee maximum efficiency and productivity.
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- Develop scoped applications, flows, scripts and other UI elements in relation to custom solutions and out‐of‐the‐box enhancements in the ServiceNow platform.
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- Provide guidance and expertise in relation to platform growth and development, in close collaboration with the ServiceNow technical lead and development team.
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- Conduct ServiceNow solution demonstrations and/or presentations for agency business teams and other key stakeholders.
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- Debug and fix technical problems.
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- Produce and run test cases to guarantee software quality.
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- Document code and application functionality (i.e. drafting Functional Design Specification documentation).
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- Stay abreast of emerging trends and technologies in ServiceNow development to ensure project success.
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- Conduct knowledge transfer on administration and development within the Service Now platform within the team.
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Qualifications

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- Minimum 3+ years' experience in ServiceNow development
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- Minimum ServiceNow CSA (Certified Systems Administrator) essential
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- Proficiency with ServiceNow development, such as scripting, workflows, and integrations
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- Proficiency and demonstrated experience with ServiceNow out‐of‐the‐box application configuration
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- Proven problem‐solving and analytical abilities, including the ability to develop cutting-edge solutions and form sound judgments
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- Strong interpersonal skills, with the ability to liaise effectively with stakeholders both verbally and in writing, and a proven capability to work independently as well as collaboratively
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Desirable

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- ServiceNow CIS (Certified Implementation Specialist) or greater
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- Experience with software development methodologies such as Agile or Waterfall
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- Familiarity and/or training with IT Service Management (ITSM) and IT Operations Management (ITOM) processes
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- Familiarity, experience and/or training with ServiceNow Procurement related applications and/or development of Procurement workflow
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Application details

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If you would like to apply for the above role, then please send your updated CV with Cover Letter to [email protected]

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📌 Senior ServiceNow Software Developer (New South Wales)
🏢 IT Alliance Australia
📍 New South Wales