21 Aug
|
CherryPeople
|
Sydney
21 Aug
CherryPeople
Sydney
The Client
Our client is a global, AI-powered GovTech SaaS vendor undergoing continued expansion across ANZ and North America.
Backed by private investment and with a clear global growth strategy, the business is continuing to invest across its GTM organisation as its customer base and international footprint expand.
CherryPeople ? has been engaged on an exclusive basis to support this ongoing global GTM build across Sales, Account Management, Customer Success and Onboarding.
The Opportunity
Off the back of continued growth, they're hiring another Account Manager to join the ANZ team.
This is a pure growth role, taking ownership of an established portfolio of government customers and carrying a commercial number across upsell, cross-sell and expansion.
You'll work closely with Customer Success, who own adoption and retention, while you focus on understanding your customers' wider objectives, uncovering whitespace and identifying opportunities to expand their use of the platform.
This is not a relationship-management role with a sales target bolted on. You'll be expected to proactively create and progress commercial opportunities across your portfolio and take ownership of growth.
You will:
- Own the commercial growth of an established portfolio of customers across ANZ
- Carry a quota across upsell, cross-sell and expansion revenue
- Build strong commercial relationships across government and public-sector organisations
- Identify whitespace and proactively create new opportunities within existing accounts
- Understand customer objectives and align additional products and capabilities to their needs
- Navigate multiple departments, stakeholders and decision-makers within complex accounts
- Build and manage a healthy expansion pipeline across your portfolio
- Forecast accurately and maintain strong CRM discipline
- Lead commercial conversations, proposals and negotiations through to close
- Work closely with Customer Success to identify growth opportunities across engaged customers
- Partner cross-functionally with Sales, Product, Marketing and the wider GTM organisation The Benefits
You'll be joining a growing global SaaS business with an established customer base and genuine opportunity to drive meaningful revenue growth across ANZ.
They offer:
- Competitive base salary super
- Uncapped / performance-based OTE
- Employee perks & benefits package
- Established portfolio of customers to grow
- Exposure to government and public-sector organisations across ANZ
- Opportunity to work across a growing global product suite
- Strong collaboration across Account Management, Customer Success, Sales and Product
- Genuine career progression as the global GTM team continues to scale The Requirements
We're looking for a commercially driven Account Manager who genuinely enjoys finding and closing growth opportunities within existing customers.
You'll likely bring:
- 3 years' experience in SaaS Account Management or a similar commercial role
- Proven success carrying a quota across upsell, cross-sell and expansion
- Experience growing an established portfolio of customers and recurring revenue
- Solid discovery skills and the ability to uncover whitespace within existing accounts
- Confidence engaging senior stakeholders and navigating complex buying environments
- Experience building and managing an expansion pipeline from identification through to close
- Strong commercial acumen, forecasting discipline and CRM hygiene
- A proactive, ownership-driven approach rather than waiting for opportunities to come to you
- Strong cross-functional collaboration with Customer Success and other GTM teams
- Experience selling into Government, Public Sector or other complex multi-stakeholder environments is highly regarded
Next Steps
This search is being run as an exclusive, headhunting-led process. However, if you're reading this advert and feel that your background aligns, hit apply ASAP.
📌 Account Manager (Sydney)
🏢 CherryPeople
📍 Sydney