- Answering incoming customer phone calls
- Providing friendly and skilled customer service
- Entering and processing customer orders accurately
- Responding to customer enquiries via phone and email
- Following up freight and deliveries with carriers
- Resolving order and delivery issues
- Managing Outlook and general office correspondence
- Using Excel and Microsoft Office
- Assisting with general administration
Who we’re looking for
You’ll suit this position if you:
- Are confident and personable on the phone
- Have excellent attention to detail
- Are highly organised
- Can communicate clearly with customers and colleagues
- Are comfortable handling multiple tasks at once
- Have solid computer skills, particularly Microsoft Office, Outlook and Excel
- Can work independently without needing constant supervision
- Enjoy solving customer problems rather than simply passing them on
📌 Administration Assistant/Customer Service (Coomera)
🏢 Malmar Enterprises
📍 Coomera
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