We’re looking for a reliable, organised and personable Administration & Customer Support person to join our growing team at Clean Energy Providers.
This is a part-time role of approximately 25 hours per week, ideally working 9am–2pm, Monday to Friday. This is an in office role, working from our office in Nerang.
There is also potential for additional hours during busier periods.
The role
Your responsibilities will include
- Answering incoming phone calls and assisting customers
- Taking and logging customer enquiries
- Following up new leads and booking appointments with electricians
- Pre-sales and post-sales customer follow-up
- Communicating with customers, electricians, installers and suppliers
- Lodging Energex, Ergon, Essential Energy and other electrical/compliance paperwork
- Assisting with scheduling and job administration
- Adding jobs to the calendar and confirming installation appointments
- Processing and updating customer and job information
- Data entry and maintaining accurate records
- Social media scheduling
- Filing, scanning and document management
- General clerical and administrative duties
- Assisting the team with day-to-day tasks
About you
We’re looking for someone who is:
- Highly organised and able to stay on top of multiple tasks
- Reliable and able to work independently
- Confident communicating with customers over the phone, email and text
- Friendly, professional and comfortable following up customers and leads
- Reliable and able to work independently when working from home
- Tech-savvy and comfortable learning new systems
- Detail-oriented, particularly when dealing with paperwork and customer information
- Ideally experienced in administration, customer service, sales support or a similar role
Solar/renewable energy experience is a bonus, but not essential. Full training will be provided on our processes and industry requirements.
The details
Part-time: Approximately 25 hours per week
Hours: Generally 9am–2pm, Monday–Friday (some flexibility available)
Location: On-site working from our Nerang office
Pay: $30–$35 per hour, depending on experience
Additional hours: Potentially available during busy periods
If you’re looking for a flexible, school-hours role and enjoy keeping things organised, communicating with customers and being part of a busy team, we’d love to hear from you.
Apply by sending your resume and a short introduction telling us a little about yourself and your experience.
📌 Administration & Customer Support | PART-TIME (Nerang)
🏢 Clean Energy Providers
📍 Nerang
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