Job Description

At CareSuper, we believe we're Super Together. As a profit-to-member super fund with over 600,000 members and $60 billion in assets, we're passionate about helping our members retire with confidence. We're growing fast and looking for our next superhero to join us on this exciting journey.

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Program Manager

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Join a key leadership role responsible for delivering complex enterprise programs that support the organisation's strategic priorities. Working across business and technology teams, you will provide end-to-end program leadership, ensuring initiatives are delivered successfully while driving strong governance, stakeholder engagement and business outcomes.

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About the role:

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- Lead the delivery of strategic enterprise programs from mobilisation through to closure, ensuring outcomes are achieved within agreed scope, budget, schedule and quality expectations.
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- Provide leadership, direction and support to Project Managers and cross-functional delivery teams, creating clarity around priorities, responsibilities and delivery expectations.
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- Establish and maintain integrated program plans, delivery roadmaps, critical paths, milestones and dependency management frameworks.
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- Monitor and control program scope, budget, forecasts, timelines and benefits, providing recommendations on trade-offs, variations and reprioritisation where required.
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- Drive proactive risk, issue, dependency and decision management, ensuring emerging risks are identified early and appropriately managed.
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- Apply and continuously improve enterprise delivery frameworks, governance processes, reporting standards and quality controls.
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- Prepare and present concise, decision-focused reporting for Sponsors, Steering Committees, Executives and Board forums.
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- Build strong relationships with sponsors, business leaders, technology teams,



vendors and delivery partners to support successful program outcomes.
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- Work closely with Change, Business Analysis, Technology and Operations teams to ensure business readiness, adoption and transition activities are embedded into program delivery.
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- Facilitate governance forums, planning workshops, dependency reviews and risk discussions to maintain momentum and alignment across the program.
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What we're looking for:

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- Extensive experience delivering complex programs, portfolios or large-scale transformational initiatives, ideally within financial services, superannuation or another regulated environment.
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- Demonstrated success leading programs with multiple workstreams, significant dependencies, complex stakeholder groups and substantial budgets.
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- Strong expertise across program and project management disciplines, including planning, estimation, financial management, benefits realisation, dependency management, risk management and governance reporting.
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- Proven leadership capability with experience coaching and supporting Project Managers and cross-functional delivery teams.
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- Excellent stakeholder engagement and influencing skills, with the ability to work effectively across executive, operational and technical audiences.
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- Strong commercial and financial acumen, including budget management, forecasting and delivery trade-off analysis.
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- Exceptional communication and presentation skills, with the ability to provide clear, concise and decision-focused updates to senior leaders and governance forums.
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- Experience operating in complex environments, managing ambiguity, competing priorities and challenging delivery timelines.
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- Practical understanding of change management, business readiness and adoption activities required to achieve sustainable business outcomes.
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- Strong problem-solving skills and the ability to identify issues early and drive pragmatic solutions.
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- Formal project management, program management or Agile delivery qualifications are highly regarded.
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Highly regarded:

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- Experience within the superannuation industry.
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- Understanding of superannuation administration and financial services regulation.
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- Experience delivering member and customer-focused transformation programs.
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Why CareSuper?

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We're not just another super fund. We're a values-driven organisation that puts people first - our members and our team. Here's what you can look forward to:

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- Hybrid and flexible work environment
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- 3% Superannuation Guarantee (SG) above SG minimum
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- Additional matching of your salary sacrifice to Superannuation of up to 3% depending on your role
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- 5 weeks of annual leave
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- 18 weeks of parental leave for all eligible employees
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- Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program
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- Professional Development
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- Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services
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We're committed to protecting your privacy - your personal information will be handled with care and in line with our Privacy Policy.

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At CareSuper, we know that diverse perspectives make us stronger. We're proud to foster an inclusive setting where everyone feels welcome, respected, and valued - no matter your background or identity.

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📌 Program Manager (Victoria)
🏢 CareSuper
📍 Victoria